Lead Orthodontic Treatment Coordinator
- Employer
- Comfort Dental Care & Orthodontics
- Location
- Pensacola, Florida
- Salary
- Benefits + Hourly
- Closing date
- Sep 17, 2021
View more
- Position
- Front Office / Administrative
- Contract Type
- Permanent
- Job Type
- Full Time
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We currently have an exciting opportunity for a Lead Orthodontic Treatment Coordinator at our Comfort Dental practice in Pensacola, FL. The Treatment Coordinator must be willing to travel to our other practices in the area.
Responsibilities
- Educate patients on their treatment plan including clarifying any questions on the need for oral care
- Present treatment plan options to patients including payment plans and scheduling availability
- Achieve financial goals by gaining acceptance to treatment plans
- Support and partner with the Dentist(s) to educate patients while developing and maintaining a positive, collaborative environment
- Complete all administrative responsibilities accurately and timely
- Answer patient calls and questions regarding treatment, insurance, financial arrangements, and scheduling
- Deliver superior customer service ensuring a positive patient experience
- Manage patient flow and productivity of the schedule
- View schedule ahead of time and look for potential schedule issues
Qualifications
- Two (2) years experience working in an orthodontic or dental practice
- Strong knowledge base of dental insurance, explanation of benefits, and the verification process
- Experience with treatment plan presentation and making financial arrangements
- Excellent communication skills with both the team and patients
- Experience with Dentrix, EagleSoft, or other dental software strongly preferred
- Proficient with Microsoft Office
- Dedication to high level customer service and seeking solutions for issues that arise
Equal Opportunity Employer
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