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Lead Orthodontic Treatment Coordinator

Employer
Comfort Dental Care & Orthodontics
Location
Pensacola, Florida
Salary
Benefits + Hourly
Closing date
Sep 17, 2021

View more

Position
Front Office / Administrative
Contract Type
Permanent
Job Type
Full Time

We currently have an exciting opportunity for a Lead Orthodontic Treatment Coordinator at our Comfort Dental practice in Pensacola, FL. The Treatment Coordinator must be willing to travel to our other practices in the area.

Responsibilities

  • Educate patients on their treatment plan including clarifying any questions on the need for oral care
  • Present treatment plan options to patients including payment plans and scheduling availability
  • Achieve financial goals by gaining acceptance to treatment plans
  • Support and partner with the Dentist(s) to educate patients while developing and maintaining a positive, collaborative environment
  • Complete all administrative responsibilities accurately and timely
  • Answer patient calls and questions regarding treatment, insurance, financial arrangements, and scheduling
  • Deliver superior customer service ensuring a positive patient experience
  • Manage patient flow and productivity of the schedule
  • View schedule ahead of time and look for potential schedule issues

Qualifications

  • Two (2) years experience working in an orthodontic or dental practice
  • Strong knowledge base of dental insurance, explanation of benefits, and the verification process
  • Experience with treatment plan presentation and making financial arrangements
  • Excellent communication skills with both the team and patients
  • Experience with Dentrix, EagleSoft, or other dental software strongly preferred
  • Proficient with Microsoft Office
  • Dedication to high level customer service and seeking solutions for issues that arise

Equal Opportunity Employer

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