The Director of Procurement is responsible for the company’s strategic sourcing and procurement function, including acquisition of all materials, equipment, and services.
Duties include management of raw component inventory, finished goods inventory, expenses, and vendors through KPI development and measurements. The Director of Procurement will be responsible to scope and conduct a full management of the Procure-to-Pay (P2P) cycle.
Strategic Procurement - To Secure Annual Cost-savings Targets
- Perform market and supplier analyses, facilitate the bid/proposal process, develop, and use supplier evaluation/scorecard criteria, negotiate prices, and contract terms and amendments
- Collaborate with internal stakeholders to understand business needs
- Support companywide/regional sourcing strategies
- Develop and execute RFIs and RFPs for sourcing initiatives
- Develop and implement a centralized purchasing function achieving expense management initiatives and targets for all offices and departments. Direct the process in collaboration of Regional Managers and Clinical Directors to provide high quality, efficient, and cost-effective products, and services. Establishment and adherence to a streamlined method for standardizing and monitoring product/service selection, utilization, and costs.
- Collaborate with the Accounts Payable team to maximize the performance of the eProcurement software, monitor employee compliance, communicate with suppliers, and support employees in procurement activities.
- Review lab, supply invoices to ensure they are properly allocated to correct department, paid & received within period.
- Work collaboratively with Finance Team to maintain/improve the organization s financial viability, and help Financial Planning & Analysis Team create realistic, workable operations and capital expenditure, supplies and lab budgets that meet corporate and strategic expectations.
Supplier Management - to maximize the value of every partnership
- Monitor and evaluate supplier performance, including service level agreements, alternative supplier options, KPIs and process/cost improvements
- Develop and maintain suppliers capable of meeting/exceeding quality, cost, timing, technology, and service requirements
- Interface with existing and prospective suppliers to understand all offerings
- Support company target objectives by ensuring supplier commitment to quality improvement programs and cost reducing initiatives
- Negotiate pricing, contracts, and payment terms with suppliers. Establish, build, and maintain relationships with all key suppliers. Review and resolve any discrepancies with supplier invoices, grievances, claims, conflicts, product non-conformance or quality issues. Prepare and maintain supplier evaluation forms.
Inventory Management - To Reduce Costs
- Manage and Execute lab, supply, equipment budget in the field.
- Actively interacts with staff on the front line to identify improvement opportunities and develop/implement continuous quality improvement process regarding supply/lab practices and recommends cost reductions.
- Establish and deploy strategies for inventory optimization and replenishment including finish goods
- Ensure proper finished good inventory levels and the avoidance of Out of Stocks
- Drive process improvement for internal efficiencies
- Value Stream Mapping of our entire supply chain to ensure we are producing in the right locations to meet patient demand
- Define improvements to process and technology and partner with Accounting and Operations to execute improvements
- Drive cost savings vs. approved baselines
- Manage contract compliance for all external purchases; monitor product quality and file claims for damaged/short deliveries
- Develop reporting metrics on spend/contract compliance and communicate results
- Creation and maintaining of internal and external policies, regulations, laws
- Contract Management - to maximize value and reduce risk
- Maintain company contract repository and supplier listings via excel spreadsheet/dashboard
- Develop strategy to notify internal stakeholders of impending contract expiration dates and prioritize timing of renegotiation, extension, or cancellation
- Source dental equipment within necessary lead times to meet operational capacity.
- Manage and negotiate contracts to ensure bulk orders are cost effective.
- Manage capital expenditures (dental chairs, op room upfit) via dashboard for budgetary purposes.
- Collaboration: Builds and nurtures strategic relationships. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
- Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves cross-functional support in the development of programs and activities. Ensures execution of plans. Assigns clear accountability and ensures continuous improvement.
- Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Key Performance Indicators (what does success look like)
- Maintaining supplies & labs within budget
- Creation of Supplier Evaluation Scorecard
- Creation of SOP’s library/inventory control methodology.
- Identify order agents in field and conduct monthly/quarterly training sessions
- Execution and maintenance of e-procurement software.
- Creation of Dashboard of Dental Equipment by Office to include (# of chairs, pans, Cerec, itero scanners, etc.).
- Work with Finance to determine variance analysis of why supplies, labs, equipment are not within budget.
o ensure getting the buy-in of team members, maintain company culture without being number centric.
o Creation and maintenance of labs/Supplies dashboard
- Position reports to the COO with matrix reporting to CFO due to financial impact.
- Works directly with senior level staff, department heads and Regional/Office Managers.
Experience & Education:
- Bachelor’s degree or equivalent experience
- Minimum 5 years’ experience in procurement, logistics, inventory management, sourcing, and supplier management
- Minimum 5 years’ experience preparing RFI’s, RFP’s and bid agreements and negotiating with suppliers, subcontractors and/or customers
- Proficient in analyzing and reengineering Procure-to-Pay processes
- Proven experience and capability to develop KPIs for key processes and ability to drive positive performance
- Advanced analytical skills and proficiency with MS Office (specifically in Excel and PowerPoint)
- APICS certification preferred