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Patient Coordinator

Employer
Advantage Dental from DentaQuest
Location
Westborough, MA
Salary
Salary commensurate with experience
Closing date
Jan 23, 2023
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Job Details

Are you looking for an opportunity to make a difference?  Our teams strive to provide the best care possible for patients. We are committed to helping our communities be healthier, feel better, and smile with confidence. 

We have a great opportunity to join us as a Patient Coordinator and make a difference in patient’s lives.  With multiple practices in the area, career opportunities are endless.

Not only will you find it rewarding to help patients be healthier, but you will also enjoy being part of an organization that gives back to the community with an industry-leading comprehensive benefits package.  Benefits for full-time positions include:

  • Health and Wellness: Medical, Dental, Vision Insurance, Health Reimbursement Account, Flexible Spending Accounts
  • Financial Wellness: Life Insurance, Short-Term and Long-Term Disability, 401k match, Employee Purchasing Discounts
  • Work-Life Balance: Paid Time Off, Paid Holidays, a variety of supplemental insurance options such as Pet Insurance

Primary Responsibilities

  • Greet patients and their families making them feel welcome in the practice
  • Gather patient information, create their files, and verify insurance eligibility
  • Maintain a productive schedule for the day and schedule future appointments
  • Confirm patient appointments and update the schedule as needed
  • Answer patient questions about insurance and financial arrangements
  • Collect and post payments from patients and insurance companies
  • Complete all administrative tasks accurately and timely

Qualifications

  • High school diploma required, a degree or additional education in a business or healthcare discipline preferred
  • Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
  • Knowledge of dental insurance and explanation of benefits preferred
  • Excellent time management and analytical skills with the ability to quickly resolve issues
  • Excellent communication skills with both the team and patients
  • Proficient with Microsoft Office products. Experience with a dental software such as Dentrix, Eagle Soft, or Dental Vision preferred
  • Current CPR certification or ability to obtain within 30 days
  • Ability to meet OSHA, CDC, ADA and HIPAA standards


An equal opportunity employer and an advocate for diversity and inclusion

 

Company

Advantage Dental from DentaQuest is part of DentaQuest's care group. At DentaQuest, we believe that everyone should live a life free of dental disease. As a purpose-driven, double bottom line company that is improving oral health for everyone, we are transforming the oral health system - from the way we provide care and pay for it, to how we talk about it and prioritize it in our policies and communities. Meaningful change requires a revolution in oral health. We are redefining what it means to prevent disease and provide better access to care for everyone. We are going beyond the dental chair to reshape the oral health system, addressing total health and the social and cultural factors that impact it. To make this revolution a reality, we harness our unique reach and insights to advance policy, financing, care, and the community. That means solving problems in a flexible and efficient way, testing and trialing to create new solutions and delivering measurable outcomes for the people we serve.

The people of DentaQuest have a common purpose, and we work together with passion, perseverance and focus to achieve a nation where no child suffers from the pain of tooth decay. Where adults keep all their teeth for their entire lives. Where every person has access to quality dental care.

The healthcare industry is growing fast, and DentaQuest is growing right along with it. We are excited that you are considering joining our team.

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