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Assistant Manager

Pacific Dental Services (PD)
Boca Raton
Closing date
Feb 13, 2023

View more

Front Office / Administrative
Contract Type
Job Type
Full Time

Job Details


Now is the time to join a fast growing organization. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!


The role of the AOM is to assist the Operations Manager in achieving the financial performance and revenue growth strategy for their location(s). The AOM needs to work with their Operations Manager to understand and leverage our knowledge of dental services in their local market, using best practices for patient acquisition and retention. The AOM, in the absence of the OM, provides the leadership and guidance to achieve individual and team success. The AOM supports and drives PDS's mission and culture for their location(s).


  • Acts as the manager in the Operation Manager's absence
  • Plans and prepares work schedules and assigns employees to specific duties
  • Work with staff to help develop successful patient communication skills and facilitate learning
  • Driving year over year revenue and profit growth
  • Ensure adherence to cash management and accounting protocols
  • Provides feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit
  • Creating an environment that promotes PDS culture and values daily. Delivering a Perfect Patient Experience
  • Provide effective leadership, coaching and mentoring in an effort to identify and implement opportunities for improvement


  • High School Diploma or general education degree (GED)
  • Bachelor's or Master's degree preferred
  • One or more years of complex business and/or managerial experience
  • Knowledge of Dental Plans, fees, general plan design, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
  • Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
  • Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
  • Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle employee relations issues
  • Demonstrates a strong ability to identify, analyze, and solve problems
  • Detail oriented, organized, process focused, problem solver, self motivated proactive, customer service focused
  • Ability to create presentations and use outstanding presentation skills


  • Medical, dental and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • Child care assistance
  • 401K
  • Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.



Pacific Dental Services (PDS), one of the country’s leading dental support organizations, provides a full scope of business and administrative support services to dentists, including marketing, real estate, payroll, human resources, billing and accounting. Founded in 1994, PDS provides business support services for more than 530 dental practices across the United States.

In 2012, PDS was recognized by Inc. Magazine’s Hire Power Awards, ranking 4th on Inc.’s list of the “Top Ten Heroes of the American Economy.” PDS also ranked 1st on the Hire Power Awards list in the health industry and 2nd on Inc.’s list of top job creators in the State of California.

With PRIVATE PRACTICE+®, the innovative business model from PDS, clinicians have true autonomy --plus benefit from a support structure that is second to none. Every PDS-supported clinician has the autonomy to lead their team in Clinical Excellence, while the PDS business management team handles the administrative duties. PDS handles the business support services so clinicians can focus on what they love: dentistry.

Company Contact Information:

Pacific Dental Services, Inc.

17000 Red Hill Avenue

Irvine, CA 92614


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