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Kids'''' Dentistry Assistant Manager

Employer
Pacific Dental Services (PD)
Location
Phoenix
Salary
Competitive
Closing date
Sep 1, 2022

View more

Position
Front Office / Administrative
Contract Type
Permanent
Job Type
Full Time
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Job Details


Description

Now is the time to join Foothills Smiles and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!


Overview

The role is to assist the Kids' Dentistry Operations Manager in achieving the financial performance and revenue growth strategy for their location(s). The Kids' Dentistry Assistant Manager needs to work with their KD Operations Manager to understand and leverage our knowledge of dental services in their local market, support in ensuring the Perfect Patient Experience (PPE) to gain Patients for Life (PFL). The Kids' Dentistry Assistant Manager, in the absence of the KD Operations Manager, provides the leadership and guidance to achieve individual and team success. This role is a supervisor to front office team members. The Kids' Dentistry Assistant Manager supports and drives PDS's mission and culture for their location(s).

Responsibilities

  • Acts as manager of supported practice in KD Operations Manager's absence

  • Plans and prepares work schedules and assigns employees to specific duties

  • Work with staff to help develop successful patient communication skills and facilitate learning

  • Driving year over year revenue and profit growth

  • Ensure adherence to cash management and accounting protocols

  • Provides feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit

  • Provide effective leadership, coaching and mentoring to identify and implement opportunities for improvement

  • Ensure office is following PDS standards in respect to facility cleanliness and maintenance

  • Lead and participate in daily huddles and all other meetings as required

  • Implements company culture, values, standards, and best operational practices based on the “We Believes”

  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework

  • Executes PDS' processes, systems, and tools, while actively contributing to their improvement

    Implements the Perfect Patient Experience (PPE) process in efforts to gain Patients for Life (PFL)

  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully

  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies

  • Other duties and responsibilities as assigned

Qualifications

  • High School Diploma or general education degree (GED)

Preferred

  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Knowledge/Skills/Abilities

  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)

  • Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)

  • Customer Service Advocate (flexible and adaptive; empathetic; passionate; ethical)

  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)

  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition)

  • Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change).

  • Self-motivated, reliable individual capable of working independently as well as part of a team

  • Ability to multi-task effectively without compromising the quality of the work

  • Excellent interpersonal, oral and written communication skills

  • Ability to handle and maintain extreme confidentially team member records, Patient records, and compensation information, etc.

  • Organized, detail-oriented individual able to work in a fast-paced environment

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.






PI188593855

Company

Pacific Dental Services (PDS), one of the country’s leading dental support organizations, provides a full scope of business and administrative support services to dentists, including marketing, real estate, payroll, human resources, billing and accounting. Founded in 1994, PDS provides business support services for more than 530 dental practices across the United States.

In 2012, PDS was recognized by Inc. Magazine’s Hire Power Awards, ranking 4th on Inc.’s list of the “Top Ten Heroes of the American Economy.” PDS also ranked 1st on the Hire Power Awards list in the health industry and 2nd on Inc.’s list of top job creators in the State of California.

With PRIVATE PRACTICE+®, the innovative business model from PDS, clinicians have true autonomy --plus benefit from a support structure that is second to none. Every PDS-supported clinician has the autonomy to lead their team in Clinical Excellence, while the PDS business management team handles the administrative duties. PDS handles the business support services so clinicians can focus on what they love: dentistry.

Company Contact Information:

Pacific Dental Services, Inc.

17000 Red Hill Avenue

Irvine, CA 92614

Email:   

info@pacificdentalservices.com

careers@pacificdentalservices.com

Find Us
Telephone
(860) 440-0635
Location
Job Target
600 Summer Street
5th Floor
Stamford
CT
06901
United States
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