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HR Specialist

Employer
Smile Brands
Location
Schaumburg, Illinois
Salary
Salary commensurate with experience
Closing date
Jul 7, 2023

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Position
Front Office / Administrative
Contract Type
Permanent
Job Type
Full Time
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Job Details

The HR Specialist is responsible for providing immediate response and follow up to managers, Regional Coaches, and team members in cross-functional areas of HR for immediate resolution. This position will collaborate closely with other members of the HR team to assist in employee relations and investigations, LOA cases, acquisitions, UI hearings, and project work. Along with the day-to-day HR responsibilities.

Position Responsibilities:

Human Resources Support

  • Provides efficient and effective support and stellar customer service to managers and team members via telephone, email, and support tickets
  • Documents and updates HR processes for use in providing support
  • Tracks HR-related questions and concerns via support ticket for metrics/tracking
  • Investigates ER concerns
  • Creates corrective actions, and performance improvement plans


Human Resource Administration

  • Generates office collection reports from QSI to prepare doctor payroll upload file semi-monthly.
  • Coordinates, processes and tracks leaves of absence (LOA), FMLA and state disability programs
  • Provides support through the office acquisition process
  • Keeps current all documents relative to company information
  • Handles COVID management while following state and CDC guidelines
  • Manages our Doctor Payroll Process


Employee Records

  • Enters employment/benefit data into HRIS/payroll


Systems/information management

  • Maintains data in HR systems for accuracy and updates
  • Collects, audits, tracks and maintains compliance of all state and federal licensure and credentialing forms
  • Maintains compliance and audits of Form I-9
  • Monitors and updates employment posters to ensure compliance with federal and state regulations


Recruitment

  • Monitors electronic onboard and offboard processes


Other Duties

  • Provides support with projects as needed by the HR team and team members
  • Will be expected to perform any and all related duties as assigned by manager

Company

We are at over 650 affiliated dental offices all focused on a single mission; delivering Smiles For Everyone®. Smiles for patients, providers, employees, community partners. Everyone. Our entire culture is designed to promote relationships by treating people with respect and pursuing excellence that makes it easier to provide great care.

At Smile Brands we believe culture matters. We believe that happier teams lead to happier patients, and we’ve got the happiest team in the dental industry. The organization has twice been recognized on Glassdoor’s Best Places to Work list – in fact, we are the second highest ranked healthcare provider in the U.S.

Smile Brands provides comprehensive business support services through exclusive long term agreements with affiliate dental groups, so dentists can spend more time caring for their patients and less time on the administrative, marketing, and financial aspects of operating a dental practice. The organization was founded in 1998 by a management team that included co-founder and CEO Steve Bilt and CFO Brad Schmidt. Through acquisitions and the opening of new dental offices, Smile Brands has become a dominant player in the dental space with a rapidly growing number of affiliated practices across 30 states.  Smile Brands’ primary equity sponsor is Gryphon Investors, a leading private equity investment firm focused on investing in physician-centric healthcare businesses.

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