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IT PMO Manager/Director (Remote)

Employer
Smile Brands
Location
Plano, Texas
Salary
Salary commensurate with experience
Closing date
Jun 7, 2023

View more

Position
Manager
Contract Type
Permanent
Job Type
Full Time

Job Details

Smile Brands is one of the largest dental support organizations (DSO) in the U.S., we provide comprehensive business support services through exclusive long-term agreements with affiliate dental groups. Founded in 1998, through acquisitions and the opening of new dental offices, Smile Brands has become a dominant player in the dental space with over 700 affiliated practices across 30 states. Our dedicated team members are all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. At Smile Brands, we believe culture matters. Our organization has been recognized on Glassdoor's Best Places to Work list three times. And we are proud to be the second highest ranked healthcare provider in the U.S.
We are seeking an IT PMO Manager/Director to join our team.
This position reports to the Chief Information Officer and is responsible for defining, planning, tracking, and managing programs and projects for our continued growth and business objectives. Both a leader of the PMO discipline as well as an accomplished practitioner, this individual defines and implements the appropriate PMO methodologies, best practices, and controls to ensure that internal and external program/project managers deliver scope, schedule, cost, quality, and user satisfaction expectations.

Duties & Responsibilities:

  • Oversees the IT governance process, and works with leaders across the business and IT team to ensure initiatives are properly scoped, prioritized and held to acceptable performance and risk standards
  • Develops a metrics-based scorecard to monitor progress against critical factors including program plans, program schedule, program cost, user satisfaction, quality, and cost efficiency
  • Owns the strategic, cross program view of the entire portfolio including financial plan and implications, program inter-dependencies, scope, schedule, risk, communications, procurement, and resources
  • Leads programs, and can step in and coach external/internal project managers to ensure resolution of issues as needed
  • Defines the project management process, standards, deliverables, and operational cadence necessary to ensure consistent project execution
  • Manages and balances project team members workloads and assignments, and determines when external project management resources are necessary to meet program commitments
  • Provides input on the cross-functional IT portfolio to ensure core business requirements and functional dependencies are understood for all projects
  • Demonstrated experience successfully leading and coaching external and internal program/project managers and cross functional project delivery teams

Company

We are at over 650 affiliated dental offices all focused on a single mission; delivering Smiles For Everyone®. Smiles for patients, providers, employees, community partners. Everyone. Our entire culture is designed to promote relationships by treating people with respect and pursuing excellence that makes it easier to provide great care.

At Smile Brands we believe culture matters. We believe that happier teams lead to happier patients, and we’ve got the happiest team in the dental industry. The organization has twice been recognized on Glassdoor’s Best Places to Work list – in fact, we are the second highest ranked healthcare provider in the U.S.

Smile Brands provides comprehensive business support services through exclusive long term agreements with affiliate dental groups, so dentists can spend more time caring for their patients and less time on the administrative, marketing, and financial aspects of operating a dental practice. The organization was founded in 1998 by a management team that included co-founder and CEO Steve Bilt and CFO Brad Schmidt. Through acquisitions and the opening of new dental offices, Smile Brands has become a dominant player in the dental space with a rapidly growing number of affiliated practices across 30 states.  Smile Brands’ primary equity sponsor is Gryphon Investors, a leading private equity investment firm focused on investing in physician-centric healthcare businesses.

Company info
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