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CBO Insurance Clerk

Smile Brands
San Antonio, Texas
Salary commensurate with experience
Closing date
Dec 28, 2023

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Dental Team Member
Contract Type
Job Type
Full Time

Job Details

Smile Brands is one of the largest providers of dental support services in the United States providing comprehensive business support services to 650 affiliated practices across 30 states. The organization receives frequent recognition for its award-winning culture and has been recognized as a Best Place to Work by Glassdoor, Comparably, Stevie® Awards and more. We're on a mission to deliver Smiles for Everyone® and that includes you! We are seeking a Administrative Specialist to join our team at our Business Support office in San Antonio, TX.

Duties & Responsibilities:

  • Data entry of payment transfers into patient accounts
  • Reviewing accounts and approving/processing patient and insurance refunds
  • Balancing refunds processed previous day
  • Responding to Accounting Team on discrepancies
  • Data entry of pre authorization approvals/denials
  • Monitoring email inboxes to reply and provide offices with website authorization codes
  • Resetting passwords for dental websites and updating shared portal
  • Creating new logins for websites we do not have access to
  • Helping Offices with refund or transfer related questions


We are at over 650 affiliated dental offices all focused on a single mission; delivering Smiles For Everyone®. Smiles for patients, providers, employees, community partners. Everyone. Our entire culture is designed to promote relationships by treating people with respect and pursuing excellence that makes it easier to provide great care.

At Smile Brands we believe culture matters. We believe that happier teams lead to happier patients, and we’ve got the happiest team in the dental industry. The organization has twice been recognized on Glassdoor’s Best Places to Work list – in fact, we are the second highest ranked healthcare provider in the U.S.

Smile Brands provides comprehensive business support services through exclusive long term agreements with affiliate dental groups, so dentists can spend more time caring for their patients and less time on the administrative, marketing, and financial aspects of operating a dental practice. The organization was founded in 1998 by a management team that included co-founder and CEO Steve Bilt and CFO Brad Schmidt. Through acquisitions and the opening of new dental offices, Smile Brands has become a dominant player in the dental space with a rapidly growing number of affiliated practices across 30 states.  Smile Brands’ primary equity sponsor is Gryphon Investors, a leading private equity investment firm focused on investing in physician-centric healthcare businesses.

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