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Lead Dental Front Office

Deca Dental
Winston Salem, North Carolina
Closing date
Jul 4, 2024

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Front Office / Administrative, Manager
Contract Type
Job Type
Full Time

Job Details


Ideal Dental is one of the fastest-growing North American dental groups. Established in 2008 as Clinician-founded and Clinician-led™ , Ideal Dental's patient-centric model is at the core of its culture. The company is fanatical about its vision to be the premier provider of all dental services under one roof while also being the first choice for dentists and staff seeking a partner for growth, innovation, and learning.

You will love coming to work in a MODERN, FULLY DIGITAL, PPO/FFS OFFICE. Check out our thousands of five-star reviews!

What do we offer?
  • Medical insurance
  • Discounted dental benefits for the employee, their spouse, and dependent children
  • Vision
  • Long-term disability
  • Short-term disability
  • Life insurance
  • Accident coverage
  • Paid holidays
  • Paid Time Off (PTO)
  • CPR recertification
  • 401K
  • Employee scholarship program
  • Employee discount program through benefits hub

We invest heavily in our team members with COMPETITIVE PAY AND BENEFITS, a culture of promoting from within, and a clearly defined LONG-TERM CAREER PATH. We believe in WORK/LIFE BALANCE and LEAVING THE OFFICE ON TIME. With PAID TRAINING you are set up for success in the office. You will join a network of supportive teammates who keep your career goals at the forefront. If you enjoy having fun in the office while working hard, Ideal Dental is the perfect fit for you!


  • Serving as the initial point of contact for guests .
  • Providing excellent customer service to guests .
  • Completing appointment confirmations in a timely manner and adjusting the schedule accordingly to maintain a smooth patient flow .
  • Checking guests in and out and accepting payments .
  • Ensuring all guests’ paperwork is complete and accurate .
  • Presenting treatment plans and assisting guests with overcoming financial obstacles .
  • Handling patient service issues to ensure guest satisfaction .
  • Building office morale to support company culture .
  • Maintaining a clean and well-organized office .
  • Assist office manager with any duties as required by office manager.
  • Performing other duties as required to support the office .


  • A welcoming smile and positive attitude .
  • Strong communication and customer service skills .
  • The desire and ability to connect with and serve guest s.
  • Ability to multi-task while working in a fast-paced environmen t.
  • Leadership skills and the ability to lead by exampl e.
  • The desire and ability to connect with and serve guests .
  • Ability to multi-task while working in a fast-paced environment .
  • Minimum of 2 years Dental experience


At Deca Dental | Ideal Dental, you take part in the future of dentistry.


At Ideal Dental, we believe a neighborhood dentist should treat you like a neighbor, not just a patient.  No one should have to go to five different offices for five different procedures because your time is just as valuable as the cost.  We know the health of your teeth is as important as the health of our community.  Convenient locations.  Open 6 days a week.  All dental services under one roof.  Now that's ideal.  We are here for all your smile needs.


At Ideal Dental, we believe that a visit to the dentist should be as pleasant and stress-free as possible.  That's why our dental office was designed to keep patient comfort in mind.  Whether you need to schedule a general checkup or require more extensive dental work, we'll address any concerns you might have prior to treatment and answer all of your questions in a relaxed, pressure-free setting. 

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