Assistant Manager

Location
Katy
Salary
Depending on Experience
Posted
Sep 16, 2020
Closes
Sep 16, 2021
Contract Type
Permanent
Job Type
Full Time

The role of the AOM is to assist the Operations Manager in achieving the financial performance and revenue growth strategy for their location(s). The AOM needs to work with their Operations Manager to understand and leverage our knowledge of dental services in their local market, using best practices for patient acquisition and retention. The AOM, in the absence of the OM, provides the leadership and guidance to achieve individual and team success. The AOM supports and drives PDS's mission and culture for their location(s).

Responsibilities

  • Acts as the manager in the Operation Manager's absence
  • Plans and prepares work schedules and assigns employees to specific duties
  • Work with staff to help develop successful patient communication skills and facilitate learning
  • Driving year over year revenue and profit growth
  • Ensure adherence to cash management and accounting protocols
  • Provides feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit
  • Creating an environment that promotes PDS culture and values daily. Delivering a Perfect Patient Experience
  • Provide effective leadership, coaching and mentoring in an effort to identify and implement opportunities for improvement

Qualifications

  • High School Diploma or general education degree (GED)
  • Bachelor's or Master's degree preferred
  • One or more years of complex business and/or managerial experience
  • Knowledge of Dental Plans, fees, general plan design, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
  • Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
  • Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
  • Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle employee relations issues
  • Demonstrates a strong ability to identify, analyze, and solve problems
  • Detail oriented, organized, process focused, problem solver, self motivated proactive, customer service focused
  • Ability to create presentations and use outstanding presentation skills

Benefits

  • Medical, dental and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • Child care assistance
  • 401K
  • Paid time to volunteer in your local community

Pacific Dental Services is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.



PI123723622

Similar jobs

Similar jobs