Dental Office Administrator

San Antonio, Texas
hourly + full-time employment benefits
Feb 19, 2021
Feb 26, 2021
San Antonio OA 2021
Contract Type
Job Type
Full Time

Are you looking to join an all-star team? Are you looking to accelerate your professional growth? Here is your opportunity:

Our San Antonio practice location is now hiring a full-time OFFICE ADMINISTRATOR (Insurance/Treatment Coordinator)

Serving the community of San Antonio, Texas since 1948, this dental practice is comprised of a close-knit team that truly cares about their patients. Their unique approach to dental care ensures that their patients’ individual needs are met at every stage of their lives. From general cleanings and examinations to complex dental procedures and full-mouth reconstruction, this practice offers comprehensive dental care through a carefully selected team of dental experts. They provide the very highest level of innovative dental treatment and consider their patients part of the family.

As a Star Dental Partners supported Office Administrator, you will be joining a community of collaborative, high-quality clinical, business and operations professionals who enjoy substantial benefits including:

  • Competitive employment benefit package
  • Established, collaborative dental practice teams
  • Patient-centric community approach
  • Professional development
  • Work/life balance

Qualifications & Responsibilities

  • High school diploma
  • 2 or more years of dental front office experience
  • Bilingual (English/Spanish) preferred
  • Microsoft Office experience (MS Word, Excel, Outlook)
  • Experience in dental practice management software
  • Knowledge of dental procedures and insurance billing codes
  • Answers incoming calls to include new patients, emergencies, appointment scheduling, requesting records and follow ups
  • Manage unscheduled, asap and treatment pending lists to ensure patient follow through to meet scheduling goals
  • Verifying the patient’s health insurance benefits
  • Explaining insurance benefits to patients
  • Entering data using dental practice management software
  • Generating reports for all activities
  • Posting payments made by patients
  • Following up on non-paid insurance claims
  • Managing late payments and overdue accounts
  • Processing insurance payments and refunds
  • Uploading completed insurance verification forms
  • Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies

COVID-19 considerations:
The Star Dental Partners supported dental practices are adhering to all the current CDC and ADA recommended COVID-19 guidelines for both team members and patients.