Patient Coordinator - Call Center
We are dedicated to delivering the highest standard of patient care in a welcoming, supportive environment. We are committed to and value people.. our patients, our providers, our team members. With empathy and compassion, our teams support patients on their path to better oral health and a confident smile.
Due to our growth, we are adding another Reservations Coordinator to our team in Brentwood, TN!
- Accept inbound patient calls for our dental practices
- Assessing patient need and routing appropriately
- Track patient calls and provide documentation
- Verify patient insurances and input patient information
- Call existing patients to schedule appointments
- Assist the practices with community marketing efforts as needed
Qualifications & Skills:
- Minimum 2 years experience in customer service
- Minimum of 1 year experience in a call center environment
- Superior oral and written communication skills
- Positive, high energy, and supportive approach to working with patients
- Ideal candidates will have experience in Dental or Healthcare environments
We are an Equal Opportunity Employer.