Patient Coordinator - Call Center

Location
Brentwood, Tennessee
Salary
Salary + benefits
Posted
Feb 23, 2021
Closes
Apr 15, 2021
Contract Type
Permanent
Job Type
Full Time

We are dedicated to delivering the highest standard of patient care in a welcoming, supportive environment. We are committed to and value people.. our patients, our providers, our team members. With empathy and compassion, our teams support patients on their path to better oral health and a confident smile.

Due to our growth, we are adding another Reservations Coordinator to our team in Brentwood, TN!

Responsibilities:

  • Accept inbound patient calls for our dental practices
  • Assessing patient need and routing appropriately
  • Track patient calls and provide documentation
  • Verify patient insurances and input patient information
  • Call existing patients to schedule appointments
  • Assist the practices with community marketing efforts as needed

Qualifications & Skills:

  • Minimum 2 years experience in customer service
  • Minimum of 1 year experience in a call center environment
  • Superior oral and written communication skills
  • Positive, high energy, and supportive approach to working with patients
  • Ideal candidates will have experience in Dental or Healthcare environments

We are an Equal Opportunity Employer.