Patient Coordinator

Gamble Family Dentistry
Nashville, Tennessee
Benefits + Hourly
Apr 15, 2021
Apr 30, 2021
Contract Type
Job Type
Full Time

We currently have an opportunity for a Patient Coordinator to join our team at East Nashville Family Dentistry in Nashville, TN!


  • Excellent phone and reception skills
  • Verify insurance eligibility and pre- authorize benefits
  • Patient appointment and schedule coordination
  • Follow up on patient treatment plan
  • Answer questions about insurance and financial arrangements
  • Patients and insurance collections and follow up
  • Follow up with insurance companies in regards to payments
  • Answer multi-lined phone
  • Check patient in and out
  • Collection of copay
  • Other duties as assigned


  • High school diploma or equivalent required
  • Previous experience in a dental office preferred
  • Two or more years of experience working with dental insurance a plus
  • Dental software experience, experience with Dentrix a plus
  • Understanding of dental benefits, verification process and making financial arrangements
  • Ability to clearly communicate with patients and team members in person, over the phone or in writing
  • Basic knowledge of Microsoft Office
  • Strong organization skills and attention to detail
  • Customer service oriented

Equal Opportunity Employer