Client Success Manager

Location
Working from home
Salary
$3000-$5000/month DOE + Benefits
Posted
Apr 26, 2021
Closes
May 26, 2021
Contract Type
Permanent
Job Type
Full Time

Our Company WHY is "helping people grow". While our clients who are group practices in the dental industry are rapidly growing, so are we! We are looking for someone to build relationships with clients, looking out for their best interests while helping them grow.  This role will also involve managing marketing projects ranging from website development, digital and print ads, social media, and more. This is an exciting opportunity for growth within the department and company! 

Key Responsibilities:

  • Develop a trusted advisor relationship with key accounts and stakeholders
  • Be the primary point of contact and build long-term relationships with clients
  • Understand project scope, requirements and resource needs by collaborating with sales, support team, and clients
  • Gather all assets from clients in a timely and organized fashion
  • Manage client profiles in Salesforce
  • Provide clear direction to internal teams, setting expectations and due dates for deliverables
  • Include in your cover letter, what your favorite pastime is and why
  • Effectively manage client requests in a timely manner
  • Manage multiple projects simultaneously

Job Summary:

  • Full time, 40 hours per week. During busy times, more than 40 hours per week may be required
  • Salaried position, $3000 to $5000 per month, depending on experience
  • Benefits included after 90 day trial period: Health/Dental/Vision Insurance, Paid Time Off & Sick Time
  • Remote position with the ability to work anywhere
  • Working hours of 8am to 5pm PST is our preference but not a deal breaker
  • Must reside in the United States
  • Ability to work for a company that values their people and their talents
  • Supportive and empowering work culture environment
  • Must provide 16 personality type along with application in cover letter https://www.16personalities.com/free-personality-test
  • SMC National is an awesome company that encourages personal and professional growth.  If you are interested in growing your skills and working with fun and energetic teammates, this is the company to be a part of!   
  • Growing company = opportunities for advancement!  

Interested in Applying for This Position? _

Apply Here: https://smcnational.bamboohr.com/jobs/view.php?id=36

Basic Qualifications:

  • 3-4 years of relevant experience as a Project Manager, Account Manager, or similar role
  • Marketing experience
  • Excellent customer service
  • Ability to effectively manage resources
  • Able to lead a team
  • Driven to deliver results
  • Highly organized
  • Exceptional communicator (verbal and written)
  • Experience with website management
  • Collaborative relationship builder
  • Attention to detail

Preferred Qualifications:

  • Experience with project management tools such as TaskRay, SalesForce, Zendesk
  • Dental industry experience or knowledge

This role will fit like a glove for:

  • Someone who is a go-getter
  • Someone who is self-aware and has a growth mindset
  • Someone who can see the silver lining in things and is positive
  • Someone who can take ownership of their actions
  • Someone who is a unicorn
  • Someone who is inquisitive and naturally never stops learning
  • Someone who is self-motivated and doesn’t need a manager instructing him or her on what to do
  • Someone who values documentation and process when it comes to ad optimization and reporting additional details
  • Someone who is self-aware
  • Someone who isn't afraid of personal development
  • Someone who can take ownership of their actions
  • Someone who is passionate 

Interested in Applying for This Position? _

Apply Here: https://smcnational.bamboohr.com/jobs/view.php?id=36

  • This job is remote
  • This is a full time position, and very fast-paced, requiring high attention to detail