Patient Coordinator

Millbrook, Alabama
Hourly + Benefits
Apr 28, 2021
May 07, 2021
Contract Type
Job Type
Full Time

We have an exciting opportunity for an energetic and friendly Patient Coordinator to join our Monument Dental team in Millbrook, AL!

The hours for this position are Monday - Thursday 7:45-5:00 and Every 2nd and 3rd Friday 7:45-5:00


  • Excellent phone and reception skills
  • Verify insurance eligibility and pre- authorize benefits
  • Patient appointment and schedule coordination
  • Follow up on patient treatment plan
  • Answer questions about insurance and financial arrangements
  • Patients and insurance collections and follow up
  • Follow up with insurance companies in regards to payments
  • Answer multi-lined phone
  • Check patient in and out
  • Collection of copay
  • Other duties as assigned


  • Experience working in a dental receptionist position a plus
  • High school diploma or equivalent required
  • Two or more years of experience working with dental insurance a plus
  • Understanding of dental benefits, verification process and making financial arrangements
  • Ability to clearly communicate with patients and team members in person, over the phone or in writing
  • Basic knowledge of Microsoft Office
  • Strong organization skills and attention to detail
  • Customer service oriented

Equal Opportunity Employer