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Healthcare Call Center Representative

Employer
Marquee Dental Partners
Location
Brentwood, Tennessee
Salary
Hourly + benefits
Closing date
Jul 26, 2021

View more

Position
Front Office / Administrative
Contract Type
Permanent
Job Type
Full Time
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Job Details

We are dedicated to delivering the highest standard of patient care in a welcoming, supportive environment. We are committed to and value people.. our patients, our providers, our team members. With empathy and compassion, our teams support patients on their path to better oral health and a confident smile

Due to our growth, we are adding a Call Center Representative to our team in our Practice Support Center in Brentwood, TN! Candidates with dental front office or call center experience are strongly preferred; however, candidates with healthcare call center experience are also preferred.

Responsibilities:

  • Accept inbound patient calls for our dental practices
  • Assessing patient need and routing appropriately
  • Track patient calls and provide documentation
  • Verify patient insurances and input patient information
  • Call existing patients to schedule appointments
  • Assist the practices and marketing team with community marketing efforts as needed

Qualifications & Skills:

  • Minimum 2 years experience in customer service
  • Minimum of 1 year experience in a call center environment
  • Superior oral and written communication skills
  • Positive, high energy, and supportive approach to working with patients
  • Ideal candidate will have experience in Dental or Healthcare environments

Equal Opportunity Employer

Company

We are dedicated to delivering the highest standard of patient care in a welcoming, supportive environment to support patients on their path to better oral health and a confident smile.  We are looking for like-minded dental professionals who value forming relationships and gaining life-long patients. Opportunities include excellent earning potential, comprehensive benefits, a great culture, relocation assistance, continuing education, and malpractice insurance for Dentists. 

 

Find Us
Website:
Telephone
615-620-5990
Location
5300 Maryland Way, Suite 202
Brentwood
TN
37027
United States
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